School Bus Management System

Proposal for BDC UX Case Study

Role : UX UI Designer
Duration: 1 Months
Team – 4 Members
Platform – WebApp and Android App

Problem Statement

Currently digital management system can account all the management queries. So Maharashtra(India) government is looking for a school transportation management system. They want to track and record school management and transportation service provided. With the help of Road Transportation Officers(RTO), they can facilitate an ease for Parents. Parents, can track their children location before and after reaching
the school.

Purpose (Objective)

The purpose of the project is to interlink the school management, Parents and Road Transportation Officers(RTO). To track and record, the school transportation and management system. So government can account for the system provided and help
the citizens.

Quantative Research

The first phase SBMC is User Reserch where we understand the product , User need and User flow i.e Parents,School management and Road Transportaion Officer(RTO).

  • Education is a the most basic thing any child requires and along with it there is infrastructure attached to it as well
  • According to 2011 census Madhya Pradesh has a literacy rate of 70.60%
A report from the HRD ministry states, the state has a total of 153392 schools with a combined total of 1,91,62,324 students enrolled till Class XII which has increased by now.
  • Increasing number of accidents in School Vehicles with students today a major concern.
  • Multiple reasons associated with the accidents.

Field Study

Primary User : PARENTS

  • They are the primary user of this SBMS. Where they will interact using mobile
  • application.
  • To receive the real time information of their children. So that they can see the transit position of the school bus.
  • The time require to reach the destination and route covered.
  • In case of Emergency they can call and file complain to the school management.
Parents user

Secondary User: SCHOOLS

  • They are the Secondary user of this SBMS. Where they manages all the
  • Records of Students, Buses, Drivers and Complaints.We will providing them with a Dashboard that reflects the transit
  • position of each buses running. Statistics of students, buses, drivers and
  • complaints. So that they have all the
  • account of information of each person into the system.

Tertiary User : RTO

  • They are the Tertiary user of this SBMS. Where they manages all the records of Schools, Students, Buses, Drivers and Complaints.We will providing them with a Dashboard that reflects the transit
  • position of each buses running. Statistics of school running,
  • students, buses, drivers and complaints. So that they have all the account of
  • information of each person into the system.

 

 

Personas User Insights

User Insights

Primary User : PARENTS

  • Can see their children locations
  • Vehicle live locations
  • Vehicle route
  • Arrival time, Departure time
  • Create complaints regarding
  • Issues with vehicle(CALL)

Secondary User: SCHOOLS

  • Can manage all tasks
  • Running vehicles
  • Vehicle locations
  • Students travelling in a vehicle
  • List of vehicles
  • Search vehicle
  • Can see vehicle information
  • like RC, PUC certificate, Insurance
  • List of Drivers
  • Search driver

Tertiary User : RTO

  • Running vehicles
  • Vehicle locations
  • Students travelling in a vehicle
  • List of vehicles
  • Search vehicle
  • Can see vehicle information
  • like RC, PUC certificate, Insurance
  • List of Drivers
  • Search driver
  • Can see driver details and Documents like DL, Photo, ID Proof

Analyse Problem

Overspeeding of Vehicles

Technical Faults and Maintenance

Untrained and Unskilled Drivers

Passenger Overcrowding

Driver Fatigue

Proposed Solution

solution

Technical Faults and Maintenance

It is a hardware unit equipped with GNSS logger, a GPRS/3G/4G based communication system, power supply and back up mechanism.

Communication Facility

VLT sends the geo-location information to the server in a predefined interval. The most common communication

Vehicle Tracking Software

A software system receives the data from VLT, parses it and logs it. This data is further processed for generating automated alerts and messages

Vehicle Tracking Software

A map system is integrated to the software for real time plotting of the vehicles on a map. Monitoring centres can view this map displayed on a web browser.

Constraints

Use case arises, when one parent have 2or more children, going separate schools. So either they have have the option to login separetely. This create a mess in the use case scenario.

Information Architecture

User Flow

User Interface Design

Use case arises, when one parent have 2or more children, going separate schools. So either they have have the option to login separetely. This create a mess in the use case scenario.

User Interface Design

Identity Design

Wireframes

Dashboard